:root{color:#f6f6f3;font-synthesis:none;text-rendering:optimizelegibility;--shell:#0d0f0f;--rail:#121515;--surface:#fff;--soft:#f5f5f4;--text:#141515;--light-text:#f6f6f3;--muted:#6d706f;--border:#d9d9d5;--gold:#c7a22c;--gold-dark:#9c7712;--error:#a3282d;--radius:12px;background:#0d0f0f;font-family:Inter,Helvetica Neue,Arial,sans-serif}*{box-sizing:border-box}html{background:var(--shell)}body{background:radial-gradient(circle at 18% 12%, #c7a22c0a, transparent 30%), var(--shell);min-width:320px;min-height:100vh;margin:0}button,textarea{font:inherit}button,a{-webkit-tap-highlight-color:transparent}button:focus-visible,textarea:focus-visible,a:focus-visible{outline-offset:3px;outline:3px solid #c7a22c73}.app-header{justify-content:space-between;align-items:flex-start;gap:24px;min-height:70px;padding:0 10px 22px;display:flex}.app-header>p{color:#b6b7b5;letter-spacing:.01em;margin:18px 0 0;font-size:16px}.app-header__actions{align-items:center;gap:18px;padding-top:10px;display:flex}.app-header__actions p{color:#b6b7b5;margin:0;font-size:16px}.app-header__actions button{cursor:pointer;color:var(--light-text);background:0 0;border:1px solid #565a58;border-radius:8px;padding:9px 12px;font-size:13px;font-weight:700}.brand{color:var(--light-text);align-items:center;gap:14px;display:inline-flex}.brand__mark{width:52px;height:52px;color:var(--gold);place-items:center;display:grid}.brand__words{gap:3px;display:grid}.brand__words strong{letter-spacing:.075em;font-size:clamp(19px,2vw,27px);font-weight:520}.brand__words>span{color:var(--gold);letter-spacing:.33em;font-size:13px;font-weight:600}.brand--compact{gap:0}.brand--compact .brand__mark{width:46px;height:46px}.brand--compact .brand__words{display:none}.demo-frame{border-radius:var(--radius);border:1px solid #424646;grid-template-columns:minmax(0,2fr) minmax(330px,1fr);height:calc(100vh - 126px);min-height:calc(100vh - 126px);display:grid;overflow:hidden;box-shadow:0 24px 70px #00000052}.conversation__header{align-items:flex-start;gap:18px;padding:38px 42px 24px;display:flex}.conversation__title-icon{width:48px;height:48px;color:var(--gold);flex:0 0 48px;place-items:center;display:grid}.conversation__header h1{letter-spacing:-.035em;margin:0 0 8px;font-size:clamp(32px,3vw,46px);font-weight:650;line-height:1.04}.conversation__header p{color:#555958;margin:0;font-size:18px;line-height:1.5}.conversation__owner{color:var(--muted);letter-spacing:.06em;text-transform:uppercase;border:1px solid #cfd1ce;border-radius:999px;margin-top:10px;padding:4px 8px;font-size:11px;font-weight:750;display:inline-block}.conversation__owner[data-mode=human_active],.conversation__owner[data-mode=human_only]{color:#8d3c25;background:#fff8f4;border-color:#c38978}.conversation__stream{scroll-behavior:smooth;padding:20px 54px 44px 98px;position:relative;overflow-y:auto}.conversation__progress{background:var(--gold);width:1.5px;position:absolute;top:8px;bottom:44px;left:58px}.conversation__progress:before{background:var(--gold);content:"";border-radius:50%;width:13px;height:13px;position:absolute;top:-1px;left:50%;transform:translate(-50%)}.conversation__progress:after{border-right:1.5px solid var(--gold);border-bottom:1.5px solid var(--gold);content:"";width:8px;height:8px;position:absolute;bottom:0;right:-4px;transform:rotate(45deg)}.message{grid-template-columns:90px minmax(0,1fr);gap:18px;margin:0 0 34px;animation:.22s ease-out message-in;display:grid;position:relative}.message__identity{text-align:center;flex-direction:column;align-items:center;gap:5px;display:flex}.message__avatar{width:62px;height:62px;color:var(--text);background:var(--surface);border:1.5px solid;border-radius:50%;place-items:center;display:grid}.message--assistant .message__avatar{border-color:var(--gold);color:var(--gold)}.message__identity strong{font-size:17px;font-weight:560}.message__origin{color:#785f0d;letter-spacing:.04em;text-transform:uppercase;background:#fffdf7;border:1px solid #c7a22c6b;border-radius:999px;padding:2px 6px;font-size:9px;font-weight:750;line-height:1.3}.message__identity time{color:var(--muted);font-size:13px}.message__content>p:first-child{border:1px solid var(--border);background:var(--soft);border-radius:11px;width:-moz-fit-content;width:fit-content;max-width:720px;margin:7px 0 0;padding:20px 24px;font-size:clamp(17px,1.5vw,22px);line-height:1.55;position:relative}.message__source{color:var(--muted);margin:12px 0 0 24px;font-size:14px}.message__sources{flex-wrap:wrap;gap:6px 16px;margin:12px 0 0 24px;padding:0;list-style:none;display:flex}.message__sources a{color:#735a0e;text-underline-offset:3px;font-size:14px;text-decoration-color:#735a0e59}.message__sources a:hover{text-decoration-color:currentColor}.thinking{align-items:center;gap:7px;width:-moz-fit-content;width:fit-content;margin:-12px 0 24px 132px;padding:10px 14px;display:flex}.thinking>span:not(.sr-only){background:var(--gold);border-radius:50%;width:8px;height:8px;animation:.9s ease-in-out infinite thinking}.thinking>span:nth-child(2){animation-delay:.12s}.thinking>span:nth-child(3){animation-delay:.24s}.composer{border-top:1px solid var(--border);background:var(--surface);padding:28px 28px 20px}.composer__icon{color:var(--text);place-items:center;margin-left:10px;display:grid}.composer textarea{resize:vertical;border:1px solid var(--border);width:100%;min-height:76px;max-height:150px;color:var(--text);background:var(--surface);border-radius:10px;padding:24px 20px;font-size:18px;line-height:1.4}.composer textarea:focus{border-color:var(--gold);box-shadow:0 0 0 1px var(--gold);outline:none}.composer textarea::placeholder{color:#737675}.composer__send{cursor:pointer;border:1px solid var(--gold-dark);color:#151515;background:linear-gradient(180deg, #d5b33f, var(--gold));border-radius:10px;justify-content:center;align-items:center;gap:10px;min-width:142px;min-height:76px;font-size:19px;font-weight:650;transition:transform .15s,filter .15s;display:inline-flex}.composer__send:hover:not(:disabled){filter:brightness(1.05);transform:translateY(-1px)}.composer__send:disabled{cursor:not-allowed;filter:saturate(.25);opacity:.48}.composer>p{color:var(--muted);margin:11px 0 0 42px;font-size:13px}.composer__error{border-left:3px solid var(--error);color:#6f171c;background:#fff3f3;justify-content:space-between;align-items:center;gap:18px;margin:0 0 12px;padding:10px 13px;font-size:14px;display:flex}.composer__error button{cursor:pointer;color:#6f171c;text-underline-offset:3px;background:0 0;border:0;font-weight:700;text-decoration:underline}.club-rail{min-width:0;min-height:0;color:var(--light-text);background:var(--rail);flex-direction:column;padding:46px 38px 38px;display:flex;overflow-y:auto}.club-rail__title{border-bottom:1px solid var(--gold);align-items:center;gap:16px;padding:0 0 32px;display:flex}.club-rail__title h2{letter-spacing:-.025em;margin:0;font-size:clamp(24px,2vw,32px);font-weight:620}.club-rail__facts{flex:1}.lead-card{background:#ffffff06;border:1px solid #c7a22c7a;border-radius:10px;margin-top:28px;padding:18px}.lead-card__top{justify-content:space-between;align-items:center;gap:12px;display:flex}.lead-card__top>span{color:#b7b9b7;letter-spacing:.13em;text-transform:uppercase;font-size:12px;font-weight:700}.lead-card__top strong{color:#d7d8d5;letter-spacing:.08em;text-transform:uppercase;border:1px solid;border-radius:999px;padding:5px 9px;font-size:12px}.lead-card__top strong[data-temperature=warm]{color:#e2bd42}.lead-card__top strong[data-temperature=hot]{color:#ff8e69}.lead-card>p{color:#d5d6d3;margin:12px 0 16px;font-size:14px;line-height:1.45}.lead-card dl{gap:8px;margin:0;display:grid}.lead-card dl>div{grid-template-columns:82px minmax(0,1fr);gap:8px;display:grid}.lead-card dt,.lead-card dd{margin:0;font-size:12px}.lead-card dt{color:#8f9290}.lead-card dd{color:var(--light-text)}.lead-card__action{cursor:pointer;border:1px solid var(--gold);color:#171817;background:var(--gold);border-radius:8px;width:100%;margin-top:16px;padding:11px 13px;font-size:14px;font-weight:700}.lead-card__help{cursor:pointer;width:100%;color:var(--light-text);background:0 0;border:1px solid #626764;border-radius:8px;margin-top:8px;padding:10px 13px;font-size:13px;font-weight:700}.visit-modal{z-index:20;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#030404c7;place-items:center;padding:24px;display:grid;position:fixed;inset:0;overflow-y:auto}.visit-panel{width:min(100%,760px);max-height:calc(100vh - 48px);color:var(--text);background:#fbfbf8;border:1px solid #444946;border-radius:14px;overflow-y:auto;box-shadow:0 30px 90px #00000085}.visit-panel>header{color:var(--light-text);background:var(--rail);justify-content:space-between;align-items:flex-start;gap:24px;padding:28px 30px 22px;display:flex}.visit-panel>header span{color:var(--gold);letter-spacing:.16em;text-transform:uppercase;font-size:11px;font-weight:800}.visit-panel>header h2{margin:5px 0;font-size:30px}.visit-panel>header p{color:#bfc1be;margin:0;font-size:13px}.visit-panel>header button{cursor:pointer;width:38px;height:38px;color:var(--light-text);background:0 0;border:1px solid #555956;border-radius:50%;flex:0 0 38px;place-items:center;font-size:27px;line-height:1;display:grid}.visit-panel>nav{gap:8px;padding:16px 30px 0;display:flex}.visit-panel>nav button{cursor:pointer;color:var(--muted);background:0 0;border:0;border-bottom:2px solid #0000;padding:9px 3px;font-weight:700}.visit-panel>nav button[aria-current=page]{border-bottom-color:var(--gold);color:var(--text)}.visit-form,.visit-details,.visit-actions,.visit-notice{margin-left:30px;margin-right:30px}.visit-form{gap:18px;padding:24px 0 30px;display:grid}.visit-form label{gap:7px;font-size:13px;font-weight:700;display:grid}.visit-form input{border:1px solid var(--border);min-width:0;color:var(--text);background:#fff;border-radius:8px;padding:13px 14px;font-size:16px}.visit-form input:focus{border-color:var(--gold);outline:none;box-shadow:0 0 0 2px #c7a22c2e}.visit-form__two{grid-template-columns:1fr 1fr;gap:14px;display:grid}.visit-form>button,.visit-actions button{cursor:pointer;border:1px solid var(--gold-dark);color:#171817;background:var(--gold);border-radius:8px;padding:12px 16px;font-weight:750}.visit-form>button:disabled,.visit-actions button:disabled{cursor:not-allowed;opacity:.45}.visit-slots{border:0;gap:9px;margin:0;padding:0;display:grid}.visit-slots legend{margin-bottom:10px;font-size:14px;font-weight:800}.visit-slots label{cursor:pointer;border:1px solid var(--border);background:#fff;border-radius:9px;align-items:center;gap:12px;padding:13px 14px;font-size:15px;font-weight:600;display:flex}.visit-slots label:has(input:checked){border-color:var(--gold);background:#fffaf0}.visit-slots input{width:18px;height:18px;accent-color:var(--gold-dark)}.visit-notice{border-left:3px solid var(--gold);color:#56440f;background:#fff6da;margin-top:18px;margin-bottom:0;padding:10px 12px;font-size:14px}.visit-notice--error{border-left-color:var(--error);color:#711a20;background:#fff0f0}.visit-details{padding:24px 0 8px}.visit-details__heading{border-bottom:1px solid var(--border);justify-content:space-between;align-items:flex-start;gap:20px;padding-bottom:18px;display:flex}.visit-details__heading>div{gap:4px;display:grid}.visit-details__heading span{color:var(--muted);text-transform:uppercase;font-size:12px}.visit-details__heading>div strong{font-size:25px}.visit-status{color:#765d0e;letter-spacing:.07em;text-transform:uppercase;border:1px solid;border-radius:999px;padding:6px 9px;font-size:11px}.visit-status--cancelled{color:var(--error)}.visit-details dl{gap:12px;margin:20px 0;display:grid}.visit-details dl>div{grid-template-columns:130px minmax(0,1fr);gap:12px;display:grid}.visit-details dt{color:var(--muted);font-size:13px}.visit-details dd{margin:0;font-size:14px;font-weight:600;line-height:1.45}.visit-details>a{color:#735a0e;text-underline-offset:3px;font-weight:700}.visit-history{border-top:1px solid var(--border);margin-top:24px;padding-top:18px}.visit-history h3{margin:0 0 12px;font-size:15px}.visit-history ol{gap:9px;margin:0;padding-left:22px;display:grid}.visit-history li{padding-left:5px;font-size:13px}.visit-history li strong{text-transform:capitalize;margin-right:8px}.visit-history li span{color:var(--muted)}.visit-actions{flex-wrap:wrap;gap:9px;padding:12px 0 30px;display:flex}.visit-actions button{color:#4e3c08;background:0 0}.visit-actions button:first-child{color:#171817;background:var(--gold)}.visit-actions .visit-actions__danger{color:var(--error);background:0 0;border-color:#c2787d}.visit-empty{color:var(--muted);margin:0}.handoff-panel{width:min(100%,700px);max-height:calc(100vh - 48px);color:var(--text);background:#fbfbf8;border:1px solid #444946;border-radius:14px;overflow-y:auto;box-shadow:0 30px 90px #00000085}.handoff-panel>header{color:var(--light-text);background:var(--rail);justify-content:space-between;align-items:flex-start;gap:24px;padding:28px 30px 22px;display:flex}.handoff-panel>header span{color:var(--gold);letter-spacing:.16em;text-transform:uppercase;font-size:11px;font-weight:800}.handoff-panel>header h2{margin:5px 0;font-size:30px}.handoff-panel>header p{color:#bfc1be;margin:0;font-size:13px}.handoff-panel>header button{cursor:pointer;width:38px;height:38px;color:var(--light-text);background:0 0;border:1px solid #555956;border-radius:50%;flex:0 0 38px;place-items:center;font-size:27px;line-height:1;display:grid}.handoff-panel textarea{resize:vertical;border:1px solid var(--border);color:var(--text);font:inherit;background:#fff;border-radius:8px;padding:13px 14px}.handoff-form__note{color:var(--muted);margin:0;font-size:13px;line-height:1.5}.handoff-form__reason{border-left:4px solid var(--gold);color:#2f2f2d;background:#faf4e6;margin:0;padding:12px 14px;font-size:14px;line-height:1.5}.handoff-receipt{padding:30px}.handoff-receipt>span{color:#735a0e;letter-spacing:.12em;text-transform:uppercase;font-size:12px;font-weight:800}.handoff-receipt h3{margin:8px 0 24px;font-size:28px}.handoff-receipt dl{gap:14px;margin:0;display:grid}.handoff-receipt dl>div{grid-template-columns:110px minmax(0,1fr);gap:12px;display:grid}.handoff-receipt dt{color:var(--muted);font-size:13px}.handoff-receipt dd{margin:0;font-size:14px;line-height:1.45}.handoff-receipt>button{cursor:pointer;border:1px solid var(--gold-dark);color:#171817;background:var(--gold);border-radius:8px;width:100%;margin-top:24px;padding:12px;font-weight:750}.staff-modal{z-index:25;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#030404d6;place-items:center;padding:22px;display:grid;position:fixed;inset:0;overflow-y:auto}.staff-panel{width:min(100%,1240px);max-height:calc(100vh - 44px);color:var(--light-text);background:#101313;border:1px solid #424745;border-radius:14px;overflow-y:auto;box-shadow:0 35px 100px #00000094}.staff-panel>header{border-bottom:1px solid #3e4240;justify-content:space-between;align-items:flex-start;gap:24px;padding:26px 30px 22px;display:flex}.staff-panel>header span{color:var(--gold);letter-spacing:.15em;text-transform:uppercase;font-size:11px;font-weight:800}.staff-panel>header h2{margin:5px 0;font-size:31px}.staff-panel>header p{color:#aeb1ae;margin:0;font-size:14px}.staff-panel>header button{cursor:pointer;width:38px;height:38px;color:var(--light-text);background:0 0;border:1px solid #555a57;border-radius:50%;place-items:center;font-size:27px;display:grid}.staff-notice{border-left:3px solid var(--gold);color:#f1df9f;background:#c7a22c1a;margin:18px 30px 0;padding:10px 12px;font-size:13px}.staff-notice--error{color:#ffd0d3;background:#a3282d29;border-left-color:#d36b72}.staff-metrics{border-bottom:1px solid #3e4240;grid-template-columns:repeat(4,1fr);padding:22px 30px;display:grid}.staff-metrics>div{border-right:1px solid #3e4240;gap:3px;padding-left:22px;display:grid}.staff-metrics>div:first-child{padding-left:0}.staff-metrics>div:last-child{border-right:0}.staff-metrics strong{font-size:27px}.staff-metrics span{color:#989c99;text-transform:uppercase;font-size:12px}.staff-grid{grid-template-columns:1.2fr .8fr;gap:24px;padding:26px 30px 32px;display:grid}.staff-wide{grid-column:1/-1}.staff-section-title{align-items:center;gap:10px;margin-bottom:12px;display:flex}.staff-section-title span{color:var(--gold);font-size:12px;font-weight:800}.staff-section-title h3{margin:0;font-size:19px}.staff-section-title--action{justify-content:space-between}.staff-section-title--action>div{align-items:center;gap:10px;display:flex}.staff-section-title--action button{cursor:pointer;color:var(--light-text);background:0 0;border:1px solid #565a58;border-radius:8px;padding:8px 11px;font-size:12px;font-weight:700}.staff-card,.staff-visit{background:#171a19;border:1px solid #3f4441;border-radius:10px;padding:18px}.staff-card__top{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.staff-card__top>div{gap:4px;display:grid}.staff-card__top span{color:#9ea19f;font-size:11px}.staff-card__top h3{margin:0;font-size:19px}.staff-card__top>strong{border:1px solid var(--gold);color:var(--gold);letter-spacing:.08em;text-transform:uppercase;border-radius:999px;padding:5px 8px;font-size:10px}.staff-card>p{color:#c7cac7;font-size:13px;line-height:1.5}.staff-card dl{gap:8px;margin:16px 0;display:grid}.staff-card dl>div{grid-template-columns:104px minmax(0,1fr);gap:10px;display:grid}.staff-card dt,.staff-card dd{margin:0;font-size:12px}.staff-card dt{color:#8f9390}.staff-card dd{color:#e1e3df}.staff-card>button,.staff-reply button,.staff-release{cursor:pointer;border:1px solid var(--gold);color:#161716;background:var(--gold);border-radius:8px;padding:10px 12px;font-size:13px;font-weight:750}.staff-transcript{border-top:1px solid #3b403d;border-bottom:1px solid #3b403d;max-height:260px;margin-bottom:16px;padding:13px 0;overflow-y:auto}.staff-transcript h4{margin:0 0 10px;font-size:13px}.staff-transcript p{gap:2px;margin:0 0 9px;display:grid}.staff-transcript p strong{color:var(--gold);text-transform:uppercase;font-size:10px}.staff-transcript p span{color:#d0d2cf;font-size:12px;line-height:1.4}.staff-reply{gap:10px;margin-top:16px;display:grid}.staff-reply label{color:#c8cac7;gap:7px;font-size:12px;display:grid}.staff-reply textarea{resize:vertical;color:var(--light-text);background:#101313;border:1px solid #454a47;border-radius:8px;padding:11px}.staff-release{width:100%;color:var(--light-text);background:0 0;margin-top:9px}.staff-visit{grid-template-columns:1.1fr .8fr 1fr 1.5fr auto;gap:14px;margin-bottom:9px;display:grid}.staff-visit>div{gap:3px;display:grid}.staff-visit>div span{color:var(--gold);text-transform:uppercase;font-size:10px}.staff-visit p{color:#c5c8c4;margin:0;font-size:12px}.staff-visit__actions{align-items:center;gap:6px;display:flex}.staff-visit__actions button{cursor:pointer;color:#e6e8e4;background:0 0;border:1px solid #535854;border-radius:7px;padding:7px 8px;font-size:11px}.staff-visit__closed{color:#8e928f;align-self:center;font-size:11px}.staff-automation-list{gap:8px;display:grid}.staff-automation{background:#171a19;border:1px solid #3f4441;border-radius:9px;grid-template-columns:150px minmax(220px,1fr) 210px 90px;align-items:center;gap:14px;padding:13px 15px;display:grid}.staff-automation>div{gap:3px;display:grid}.staff-automation>div span,.staff-automation time,.staff-automation>strong:last-child{color:#979b98;text-transform:uppercase;font-size:10px}.staff-automation p{color:#c8cbc7;margin:0;font-size:12px;line-height:1.4}.staff-automation>strong:last-child{color:var(--gold);justify-self:end}.staff-scenarios{background:#171a19;border:1px solid #3f4441;border-radius:10px;align-items:center;gap:20px;padding:18px;display:flex}.staff-scenarios>strong{color:var(--gold);font-size:34px}.staff-scenarios h4,.staff-scenarios p{margin:0}.staff-scenarios h4{font-size:16px}.staff-scenarios p,.staff-scenarios li{color:#aeb1ae;margin-top:5px;font-size:12px}.staff-empty{color:#979b98;border:1px dashed #3f4441;border-radius:9px;margin:0;padding:20px;font-size:13px}.staff-panel--login{width:min(100%,560px)}.staff-login{gap:16px;padding:28px 30px 34px;display:grid}.staff-login label,.quality-action-form label{color:#c8cbc8;gap:7px;font-size:12px;font-weight:650;display:grid}.staff-login input,.quality-action-form input,.quality-action-form select,.quality-action-form textarea{color:#f0f1ee;width:100%;font:inherit;background:#0f1211;border:1px solid #4c514e;border-radius:8px;padding:10px 11px}.staff-login input:focus,.quality-action-form input:focus,.quality-action-form select:focus,.quality-action-form textarea:focus{border-color:var(--gold);outline:2px solid #c7a22c2e}.staff-login>button,.quality-action-form>button,.quality-close-row button{cursor:pointer;border:1px solid var(--gold);color:#151716;background:var(--gold);border-radius:8px;padding:11px 13px;font-weight:780}.staff-login>button:disabled,.quality-action-form>button:disabled,.quality-close-row button:disabled{cursor:not-allowed;opacity:.45}.staff-login__hint{color:#929692;text-align:center;margin:0;font-size:12px}.staff-loading{color:#eceeea;background:#101313;border:1px solid #424745;border-radius:12px;padding:22px 26px}.staff-header-actions{align-items:center;gap:9px;display:flex}.staff-panel>header .staff-header-actions>button{border-radius:8px;width:auto;height:38px;padding:0 13px;font-size:12px;font-weight:750;display:inline-grid}.staff-panel>header .staff-header-actions>button:last-child{border-radius:50%;width:38px;padding:0;font-size:27px}.quality-workspace{background:radial-gradient(circle at 90% 0,#c7a22c17,#0000 34%),#121514;border-bottom:1px solid #3e4240;padding:28px 30px 32px}.quality-workspace>header{justify-content:space-between;align-items:end;gap:24px;margin-bottom:22px;display:flex}.quality-workspace>header span,.quality-issue-detail>header span,.quality-review-detail>header span,.quality-issue-summary span{color:var(--gold);letter-spacing:.12em;text-transform:uppercase;font-size:10px;font-weight:800}.quality-workspace>header h2{margin:5px 0;font-size:27px}.quality-workspace>header p{color:#a5a9a5;margin:0;font-size:13px}.quality-workspace>header nav{background:#0d100f;border:1px solid #424744;border-radius:10px;gap:5px;padding:4px;display:flex}.quality-workspace>header nav button{cursor:pointer;color:#aaaeaa;background:0 0;border:0;border-radius:7px;padding:9px 12px;font-size:12px;font-weight:720}.quality-workspace>header nav button[aria-current=page]{color:#171817;background:var(--gold)}.quality-workspace>.staff-notice{margin:0 0 18px}.quality-review-layout,.quality-backlog-layout{grid-template-columns:minmax(240px,.34fr) minmax(0,1fr);gap:20px;display:grid}.quality-review-layout>aside,.quality-backlog-layout>aside{min-width:0}.quality-review-layout>aside>h3,.quality-backlog-layout>aside>h3{margin:0 0 10px;font-size:14px}.quality-queue,.quality-issue-list{gap:7px;max-height:680px;padding-right:4px;display:grid;overflow-y:auto}.quality-queue__item,.quality-issue-list>button{cursor:pointer;color:#e4e6e2;text-align:left;background:#171a19;border:1px solid #3d423f;border-radius:9px;gap:7px;width:100%;padding:12px;display:grid}.quality-queue__item[aria-current=true],.quality-issue-list>button[aria-current=true]{border-color:var(--gold);background:#c7a22c14}.quality-queue__item>span,.quality-issue-list>button>span{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:6px;display:flex}.quality-queue__item>strong,.quality-issue-list>button>b{text-overflow:ellipsis;font-size:12px;font-weight:680;line-height:1.45;overflow:hidden}.quality-queue__item small,.quality-issue-list>button small{color:#929692;font-size:10px;line-height:1.4}.quality-pill{color:#b9bdb9;letter-spacing:.06em;text-transform:uppercase;border:1px solid #505652;border-radius:999px;width:-moz-fit-content;width:fit-content;padding:3px 7px;font-size:9px;font-weight:800;display:inline-flex}.quality-pill[data-state=urgent],.quality-pill[data-state=critical],.quality-pill[data-state=problem],.quality-pill[data-state=rejected],.quality-pill[data-state=fail]{color:#ffb9be;border-color:#bc5a61}.quality-pill[data-state=high],.quality-pill[data-state=business_decision],.quality-pill[data-state=waiting_business],.quality-pill[data-state=reopened]{color:#f2bd82;border-color:#c88742}.quality-pill[data-state=good],.quality-pill[data-state=verified],.quality-pill[data-state=closed],.quality-pill[data-state=accepted],.quality-pill[data-state=pass]{color:#9bd6ae;border-color:#5d9d74}.quality-review-detail,.quality-issue-detail{background:#171a19;border:1px solid #3e4340;border-radius:12px;min-width:0;padding:18px}.quality-review-detail>header,.quality-issue-detail>header{justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:14px;display:flex}.quality-review-detail>header h3,.quality-issue-detail>header h3{margin:4px 0 0;font-size:20px}.quality-review-detail>header>div:last-child,.quality-issue-detail>header>div:last-child{align-items:center;gap:7px;display:flex}.quality-review-detail>header small{color:#8e928f;font-size:10px}.quality-attention-reasons{color:#e1bd92;background:#c8874214;border-left:3px solid #c88742;margin:0 0 14px;padding:9px 12px 9px 28px;font-size:11px}.quality-attention-override{color:#adb2ae;margin:-7px 0 14px;font-size:10px;line-height:1.45}.quality-review-receipt{color:#b9d8c3;background:#5d9d7414;border-left:2px solid #5d9d74;margin:0 0 10px;padding:8px 10px;font-size:11px;line-height:1.5}.quality-review-standard{color:#c8cbc9;background:#111413;border:1px solid #383d3a;border-radius:8px;margin:0 0 14px;padding:10px 12px;font-size:11px}.quality-review-standard summary{cursor:pointer;color:#e5e7e5;font-weight:700}.quality-review-standard>p{color:#9ca19d;margin:9px 0;line-height:1.5}.quality-review-standard ul,.quality-review-standard dl{gap:7px;margin:9px 0 0;padding:0;display:grid}.quality-review-standard li,.quality-review-standard dl>div{gap:2px;display:grid}.quality-review-standard li{list-style:none}.quality-review-standard li span,.quality-review-standard dd{color:#9ca19d;margin:0;line-height:1.45}.quality-review-standard dt{color:#d8b66c;font-weight:700}.quality-review-history{color:#aeb2ae;margin:0 0 14px;font-size:11px}.quality-review-history summary{cursor:pointer;font-weight:700}.quality-review-history ol{gap:5px;margin-bottom:0;padding-left:20px;display:grid}.quality-review-totals{grid-template-columns:repeat(2,minmax(0,1fr));gap:6px;margin:0 0 10px;display:grid}.quality-review-totals>div{background:#111413;border:1px solid #343936;border-left-width:3px;border-radius:7px;justify-content:space-between;align-items:center;gap:8px;padding:7px 8px;display:flex}.quality-review-totals>div[data-state=unreviewed]{border-left-color:#777d79}.quality-review-totals>div[data-state=good]{border-left-color:#5d9d74}.quality-review-totals>div[data-state=problem]{border-left-color:#b85e5e}.quality-review-totals>div[data-state=business_decision]{border-left-color:#c88742}.quality-review-totals dt{color:#929793;font-size:9px}.quality-review-totals dd{color:#e1e3e1;margin:0;font-size:13px;font-weight:800}.quality-conversation-state{grid-template-columns:repeat(4,minmax(0,1fr));gap:7px;margin-bottom:12px;display:grid}.quality-conversation-state>div{background:#111413;border:1px solid #383d3a;border-radius:8px;align-content:start;gap:4px;min-width:0;padding:10px;display:grid}.quality-conversation-state span{color:#858a86;letter-spacing:.08em;text-transform:uppercase;font-size:9px;font-weight:800}.quality-conversation-state strong{color:#e1e4e0;font-size:11px}.quality-conversation-state small{overflow-wrap:anywhere;color:#989d99;font-size:9px;line-height:1.4}.quality-event-timeline{color:#aeb2ae;background:#101312;border:1px solid #383d3a;border-radius:9px;margin-bottom:12px;padding:10px 12px;font-size:10px}.quality-event-timeline>summary{cursor:pointer;color:#d9dcd8;font-size:11px;font-weight:750}.quality-event-timeline>ol{gap:0;max-height:300px;margin:10px 0 0;padding-left:24px;display:grid;overflow-y:auto}.quality-event-timeline>ol>li{border-top:1px solid #303532;padding:9px 5px}.quality-event-timeline>ol>li:first-child{border-top:0}.quality-event-timeline time,.quality-event-timeline strong{display:block}.quality-event-timeline time{color:#777c78;font-size:9px}.quality-event-timeline strong{color:var(--gold);letter-spacing:.06em;text-transform:uppercase;margin-top:2px;font-size:9px}.quality-event-timeline p{color:#c5c9c5;margin:4px 0 0;line-height:1.45}.quality-event-timeline li details{margin-top:5px}.quality-event-timeline li summary{cursor:pointer;color:#929792}.quality-event-timeline code{overflow-wrap:anywhere;color:#9da29d;font:inherit;white-space:pre-wrap;margin-top:6px;line-height:1.45;display:block}.quality-evidence{border-top:1px solid #383d3a;border-bottom:1px solid #383d3a;gap:8px;max-height:470px;padding:13px 2px;display:grid;overflow-y:auto}.quality-turn{background:#111413;border:1px solid #363b38;border-radius:9px;padding:11px 12px}.quality-turn[data-selected]{border-color:var(--gold);box-shadow:inset 3px 0 var(--gold)}.quality-turn>label{color:var(--gold);text-transform:uppercase;align-items:center;gap:7px;font-size:10px;font-weight:780;display:flex}.quality-turn>label input{accent-color:var(--gold)}.quality-turn>p{color:#d6d9d5;margin:9px 0 0 24px;font-size:12px;line-height:1.5}.quality-turn details{color:#9fa39f;margin:10px 0 0 24px;font-size:10px}.quality-turn summary,.quality-issue-examples summary,.quality-history summary{cursor:pointer;color:#b4b8b4;font-weight:700}.quality-turn dl,.quality-issue-examples dl{grid-template-columns:repeat(2,minmax(0,1fr));gap:6px 16px;margin:10px 0 0;display:grid}.quality-turn dl>div,.quality-issue-examples dl>div{min-width:0}.quality-turn dt,.quality-turn dd,.quality-issue-examples dt,.quality-issue-examples dd{overflow-wrap:anywhere;margin:0}.quality-turn dt,.quality-issue-examples dt{color:#777c78}.quality-turn__actions{gap:7px;margin:10px 0 0;padding:0;list-style:none;display:grid}.quality-turn__actions li{border-top:1px solid #313633;grid-template-columns:minmax(0,1fr) auto;gap:3px 10px;padding-top:7px;display:grid}.quality-turn__actions li>span{color:var(--gold);text-transform:uppercase}.quality-turn__actions code{overflow-wrap:anywhere;color:#9da29d;font:inherit;white-space:pre-wrap;grid-column:1/-1;line-height:1.45}.quality-review-forms,.quality-action-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-top:14px;display:grid}.quality-action-form{background:#101312;border:1px solid #393e3b;border-radius:9px;align-content:start;gap:10px;padding:14px;display:grid}.quality-action-form h4{color:#eceeea;margin:0 0 2px;font-size:14px}.quality-action-form textarea{resize:vertical;min-height:74px}.quality-action-form>p{color:#9da19d;margin:0;font-size:11px}.quality-action-form .quality-check{grid-template-columns:none;align-items:center;gap:8px;display:flex}.quality-action-form .quality-check input{width:auto;accent-color:var(--gold)}.quality-delete{cursor:pointer;color:#f2a9ae;background:0 0;border:1px solid #84494d;border-radius:8px;justify-self:start;padding:9px 11px;font-size:11px}.quality-delete-confirmation{background:#1b1112;border:1px solid #84494d;border-radius:9px;flex-wrap:wrap;grid-column:1/-1;align-items:center;gap:9px;padding:12px;display:flex}.quality-delete-confirmation p{color:#e4c5c7;flex:100%;margin:0;font-size:11px;line-height:1.55}.quality-delete-confirmation button:not(.quality-delete){cursor:pointer;color:#d1d4d0;background:0 0;border:1px solid #4b514d;border-radius:8px;padding:9px 11px;font-size:11px}.quality-issue-list>button>span strong{color:var(--gold);font-size:10px}.quality-issue-summary{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;margin-bottom:15px;display:grid}.quality-issue-summary em{color:#d8b66c;font-size:10px;font-style:normal;line-height:1.45}.quality-issue-summary section{background:#111413;border:1px solid #393e3b;border-radius:9px;padding:12px}.quality-issue-summary p{color:#d4d7d3;margin:7px 0 0;font-size:12px;line-height:1.5}.quality-issue-summary small{color:#8f938f;margin-top:5px;font-size:10px;display:block}.quality-issue-examples{background:#101312;border:1px solid #393e3b;border-radius:9px;padding:14px}.quality-proof-board{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;margin-top:12px;display:grid}.quality-proof-board>article{background:#101312;border:1px solid #393e3b;border-radius:9px;min-width:0;padding:13px}.quality-proof-board>article>span:first-child{color:var(--gold);letter-spacing:.1em;text-transform:uppercase;margin-bottom:9px;font-size:10px;font-weight:800;display:block}.quality-proof-board p,.quality-proof-board li,.quality-proof-board small{color:#b9bdb9;font-size:11px;line-height:1.45}.quality-proof-board p{margin:7px 0}.quality-proof-board ul,.quality-proof-board ol{gap:7px;margin:7px 0 12px;padding-left:20px;display:grid}.quality-proof-board ol>li{border-bottom:1px solid #323734;padding-bottom:8px}.quality-proof-board ol>li:last-child{border-bottom:0}.quality-proof-board ol .quality-pill{margin-right:7px}.quality-proof-board strong{color:#e0e3df;font-size:11px}.quality-issue-examples>h4{margin:0 0 10px;font-size:14px}.quality-issue-examples details{border-top:1px solid #343936;padding:10px 0}.quality-issue-examples details:first-of-type{border-top:0}.quality-issue-examples details>p{border-left:2px solid #424743;gap:3px;margin:9px 0 0;padding-left:9px;display:grid}.quality-issue-examples details>p[data-selected]{border-left-color:var(--gold)}.quality-issue-examples details>p strong{color:var(--gold);text-transform:uppercase;font-size:9px}.quality-issue-examples details>p span{color:#c9ccc8;font-size:11px;line-height:1.45}.quality-issue-examples details>button{cursor:pointer;color:#d7dad6;background:0 0;border:1px solid #555b57;border-radius:7px;margin-top:10px;padding:7px 9px;font-size:10px;font-weight:700}.quality-issue-examples details>small{color:#858a86;margin-top:9px;font-size:10px;display:block}.quality-issue-examples .quality-reply-trace{background:#0c0f0e;border:1px solid #343936;border-radius:8px;margin-top:12px;padding:10px}.quality-reply-trace>section{border-top:1px solid #2e3330;margin-top:10px;padding-top:9px}.quality-reply-trace h5,.quality-reply-trace p,.quality-reply-trace li{color:#aeb2ae;margin:0;font-size:10px;line-height:1.5}.quality-reply-trace h5{color:var(--gold);letter-spacing:.06em;text-transform:uppercase;margin-bottom:5px}.quality-reply-trace ul,.quality-reply-trace ol{gap:5px;margin:6px 0;padding-left:18px;display:grid}.quality-reply-trace ol li{grid-template-columns:minmax(0,1fr) auto;gap:3px 9px;display:grid}.quality-reply-trace ol span{color:var(--gold)}.quality-reply-trace code{overflow-wrap:anywhere;color:#8f948f;font:inherit;grid-column:1/-1}.quality-close-row{justify-content:flex-end;gap:8px;margin-top:14px;display:flex}.quality-close-row button:last-child{color:var(--gold);background:0 0}.quality-history{color:#a2a6a2;border-top:1px solid #3b403d;margin-top:14px;padding-top:12px;font-size:11px}.quality-history ol{gap:6px;padding-left:20px;display:grid}.quality-history li{padding-left:4px}.quality-history li strong,.quality-history li span{display:block}.quality-history li strong{color:#d4d7d3}.quality-measures{gap:18px;display:grid}.quality-measure-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:9px;display:grid}.quality-measure-grid article{background:#171a19;border:1px solid #3e4340;border-radius:9px;gap:4px;padding:16px;display:grid}.quality-measure-grid strong{color:var(--gold);font-size:27px}.quality-measure-grid span{color:#989c98;text-transform:uppercase;font-size:10px}.quality-language-table{background:#171a19;border:1px solid #3e4340;border-radius:9px;padding:16px}.quality-language-table h4{margin:0 0 12px}.quality-language-table table{border-collapse:collapse;color:#d2d5d1;text-align:left;width:100%;font-size:12px}.quality-language-table th,.quality-language-table td{border-top:1px solid #353a37;padding:8px}.quality-language-table thead th{color:#969a96;text-transform:uppercase;border-top:0;font-size:10px}.club-fact{border-bottom:1px solid #414545;grid-template-columns:48px minmax(0,1fr);gap:18px;padding:40px 0;display:grid}.club-fact>svg{color:var(--gold)}.club-fact h3{margin:0 0 10px;font-size:18px;font-weight:650}.club-fact p{color:#d5d6d3;margin:0;font-size:17px;line-height:1.55}.club-rail__source{color:#e2bd42;align-items:center;gap:12px;width:-moz-fit-content;width:fit-content;margin-top:32px;font-size:16px;text-decoration:none;display:inline-flex}.club-rail__source:hover{text-underline-offset:5px;text-decoration:underline}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;clip-path:inset(50%);width:1px;height:1px;position:absolute;overflow:hidden}@keyframes message-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@keyframes thinking{0%,60%,to{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}.config-workspace{background:radial-gradient(circle at 8% 0,#c7a22c14,#0000 28%),#0f1211;border-bottom:1px solid #3e4240;padding:30px}.config-workspace>header{justify-content:space-between;align-items:end;gap:18px;margin-bottom:20px;display:flex}.config-workspace>header span,.config-editor>header span{color:var(--gold);letter-spacing:.12em;text-transform:uppercase;font-size:10px;font-weight:800}.config-workspace>header h2,.config-editor>header h3{margin:5px 0}.config-workspace>header h2{font-size:27px}.config-workspace>header p,.config-editor>p{color:#9fa49f;margin:0;font-size:12px;line-height:1.5}.config-workspace>header>strong{color:#d9ddd8;border:1px solid #484d49;border-radius:999px;padding:7px 10px;font-size:11px}.config-workspace>.staff-notice{margin:0 0 18px}.config-layout{grid-template-columns:minmax(230px,.28fr) minmax(0,1fr);gap:20px;display:grid}.config-layout>aside h3{margin:0 0 10px;font-size:14px}.config-version-list{gap:7px;max-height:660px;display:grid;overflow-y:auto}.config-version-list button{cursor:pointer;color:#e3e6e1;text-align:left;background:#161918;border:1px solid #393e3b;border-radius:9px;gap:5px;width:100%;padding:12px;display:grid}.config-version-list button[aria-current=true]{border-color:var(--gold);background:#c7a22c14}.config-version-list strong{overflow-wrap:anywhere;font-size:11px}.config-version-list span{color:var(--gold);letter-spacing:.06em;text-transform:uppercase;font-size:9px;font-weight:750}.config-version-list small{color:#8f948f;font-size:9px;line-height:1.4}.config-editor{background:#171a19;border:1px solid #3e4340;border-radius:12px;min-width:0;padding:18px}.config-editor>header{justify-content:space-between;align-items:flex-start;gap:14px;display:flex}.config-editor>header h3{overflow-wrap:anywhere;font-size:18px}.config-editor>header small{color:#888d88;font-size:9px}.config-editor>nav{background:#101312;border:1px solid #3d423f;border-radius:9px;gap:5px;margin:16px 0 10px;padding:4px;display:flex;overflow-x:auto}.config-editor>nav button{cursor:pointer;color:#a7aca7;background:0 0;border:0;border-radius:6px;flex:none;padding:8px 10px;font-size:10px;font-weight:700}.config-editor>nav button[aria-current=page]{color:#171817;background:var(--gold)}.config-json-editor,.config-save label{color:#d0d3cf;gap:7px;font-size:11px;font-weight:700;display:grid}.config-json-editor textarea{resize:vertical;color:#dfe3de;tab-size:2;background:#0d100f;border:1px solid #484d49;border-radius:8px;width:100%;min-height:440px;padding:13px;font:11px/1.55 ui-monospace,SFMono-Regular,Menlo,Consolas,monospace}.config-json-editor textarea:focus,.config-save textarea:focus{border-color:var(--gold);outline:2px solid #c7a22c29}.config-diff{align-items:flex-start;gap:16px;margin-top:10px;display:flex}.config-diff>button,.config-save>button{cursor:pointer;border:1px solid var(--gold);color:#171817;background:var(--gold);border-radius:8px;padding:10px 12px;font-size:11px;font-weight:780}.config-diff>button:disabled,.config-save>button:disabled{cursor:not-allowed;opacity:.45}.config-diff>div{color:#acb1ac;min-width:0;font-size:10px}.config-diff ul,.config-editor>details ul{gap:3px;max-height:140px;margin:5px 0 0;padding-left:18px;display:grid;overflow-y:auto}.config-diff li,.config-editor>details li{overflow-wrap:anywhere}.config-save{border-top:1px solid #393e3b;gap:10px;margin-top:16px;padding-top:16px;display:grid}.config-save textarea{resize:vertical;color:#e2e5e1;min-height:70px;font:inherit;background:#0f1211;border:1px solid #484d49;border-radius:8px;padding:10px}.config-save>button{width:-moz-fit-content;width:fit-content}.config-save>small,.config-editor>details{color:#909590;font-size:10px;line-height:1.5}.config-editor>details{margin-top:14px}.config-editor>details summary{cursor:pointer;color:#c4c8c3;font-weight:700}.config-replay{border-top:1px solid #414643;margin-top:22px;padding-top:20px}.config-replay>header span,.config-replay-result article span{color:var(--gold);letter-spacing:.1em;text-transform:uppercase;font-size:9px;font-weight:800}.config-replay>header h4{margin:5px 0;font-size:17px}.config-replay>header p{color:#979c97;margin:0;font-size:11px;line-height:1.5}.config-replay>form{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-top:14px;display:grid}.config-replay>form label{color:#cdd0cc;gap:6px;min-width:0;font-size:10px;font-weight:700;display:grid}.config-replay>form select{color:#e1e4e0;width:100%;min-width:0;font:inherit;background:#0f1211;border:1px solid #484d49;border-radius:7px;padding:9px}.config-replay>form button{cursor:pointer;border:1px solid var(--gold);color:#171817;background:var(--gold);border-radius:8px;width:-moz-fit-content;width:fit-content;padding:10px 12px;font-size:11px;font-weight:780}.config-replay>form button:disabled{cursor:not-allowed;opacity:.45}.config-replay>form small{color:#8f948f;align-self:center;font-size:9px;line-height:1.45}.config-replay-result{background:#101312;border:1px solid #4b514c;border-radius:10px;margin-top:15px;padding:13px}.config-replay-result>header{color:#d8dbd7;justify-content:space-between;align-items:center;gap:10px;font-size:10px;display:flex}.config-replay-result>header strong{overflow-wrap:anywhere}.config-replay-result>header span{color:#9bd6ae;white-space:nowrap;border:1px solid #5d9d74;border-radius:999px;padding:3px 7px}.config-replay-result>div{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-top:11px;display:grid}.config-replay-result article{background:#171a19;border:1px solid #373c39;border-radius:8px;padding:11px}.config-replay-result article p{color:#d4d8d3;white-space:pre-wrap;margin:7px 0 0;font-size:11px;line-height:1.5}.config-replay-result dl{grid-template-columns:repeat(3,minmax(0,1fr));gap:6px;margin:10px 0 0;display:grid}.config-replay-result dl>div{border:1px solid #343936;border-radius:7px;min-width:0;padding:8px}.config-replay-result dt,.config-replay-result dd{overflow-wrap:anywhere;margin:0;font-size:9px}.config-replay-result dt{color:#7f847f}.config-replay-result dd{color:#c6cac5;margin-top:3px}@media (max-width:900px){.app-shell{padding:18px}.demo-frame{grid-template-columns:1fr;height:auto;min-height:0}.club-rail{padding:34px 28px}.club-rail__facts{grid-template-columns:repeat(3,minmax(0,1fr));display:grid}.club-fact{border-bottom:0;border-right:1px solid #414545;padding-right:22px}.club-fact+.club-fact{padding-left:22px}.club-fact:last-child{border-right:0}.staff-grid{grid-template-columns:1fr}.staff-wide{grid-column:auto}.staff-visit{grid-template-columns:1fr 1fr}.staff-automation{grid-template-columns:130px minmax(0,1fr)}.staff-automation time,.staff-automation>strong:last-child{justify-self:start}.quality-review-layout,.quality-backlog-layout,.config-layout{grid-template-columns:1fr}.config-version-list{max-height:250px}.config-replay>form,.config-replay-result>div,.config-replay-result dl{grid-template-columns:1fr}.quality-queue,.quality-issue-list{max-height:320px}.quality-measure-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:640px){.app-shell{padding:14px}.app-header{align-items:center;min-height:58px;padding:0 2px 14px}.app-header>p{text-align:right;max-width:120px;margin:0;font-size:12px}.app-header__actions{justify-items:end;gap:5px;padding-top:0;display:grid}.app-header__actions p{text-align:right;max-width:130px;font-size:11px}.app-header__actions button{padding:6px 8px;font-size:11px}.brand{gap:7px}.brand__mark{width:38px;height:38px}.brand__words strong{font-size:14px}.brand__words>span{font-size:9px}.demo-frame{min-height:0}.conversation{grid-template-rows:auto minmax(430px,1fr) auto}.conversation__header{gap:10px;padding:25px 20px 16px}.conversation__title-icon{flex-basis:36px;width:36px;height:36px}.conversation__header h1{font-size:30px}.conversation__header p{font-size:15px}.conversation__stream{padding:18px 18px 34px 40px}.conversation__progress{left:22px}.message{grid-template-columns:52px minmax(0,1fr);gap:10px;margin-bottom:26px}.message__avatar{width:44px;height:44px}.message__identity strong{font-size:13px}.message__identity time{font-size:11px}.message__content>p:first-child{margin-top:3px;padding:14px;font-size:16px}.message__source{margin-left:8px;font-size:12px}.message__sources{gap:5px;margin-left:8px;display:grid}.message__sources a{font-size:12px}.thinking{margin-left:62px}.composer{padding:18px 14px 14px}.composer__row{grid-template-columns:minmax(0,1fr) auto;gap:9px}.composer__icon{display:none}.composer textarea{min-height:58px;padding:17px 14px;font-size:16px}.composer__send{min-width:58px;min-height:58px;padding:0 16px}.composer__send span{display:none}.composer>p{margin-left:2px;font-size:11px}.club-rail__facts{display:block}.club-fact,.club-fact+.club-fact{border-bottom:1px solid #414545;border-right:0;padding:24px 0}.visit-modal{align-items:end;padding:0}.visit-panel,.handoff-panel{border-bottom:0;border-left:0;border-right:0;border-radius:16px 16px 0 0;max-height:94vh}.handoff-panel>header,.visit-panel>header{padding:22px 20px 18px}.visit-panel>nav{padding-left:20px;padding-right:20px}.visit-form,.visit-details,.visit-actions,.visit-notice{margin-left:20px;margin-right:20px}.visit-form__two{grid-template-columns:1fr}.visit-details dl>div,.handoff-receipt dl>div,.staff-card dl>div{grid-template-columns:1fr;gap:4px}.staff-modal{align-items:end;padding:0}.staff-panel{border-bottom:0;border-left:0;border-right:0;border-radius:16px 16px 0 0;max-height:96vh}.staff-panel>header{padding:20px}.staff-header-actions>span,.staff-panel>header .staff-header-actions>button:first-of-type{display:none}.staff-login{padding:22px 20px 28px}.staff-metrics{grid-template-columns:1fr 1fr;gap:16px 0;padding:18px 20px}.staff-metrics>div:nth-child(2){border-right:0}.staff-metrics>div:nth-child(3){padding-left:0}.staff-grid{padding:22px 20px}.staff-visit,.staff-automation{grid-template-columns:1fr}.staff-section-title--action{align-items:flex-start;gap:12px}.staff-scenarios{align-items:flex-start}.quality-workspace,.config-workspace{padding:24px 20px 28px}.config-workspace>header,.config-editor>header{flex-direction:column;align-items:stretch}.config-json-editor textarea{min-height:360px}.quality-workspace>header{flex-direction:column;align-items:stretch}.quality-workspace>header nav{overflow-x:auto}.quality-workspace>header nav button{flex:none}.quality-review-forms,.quality-action-grid,.quality-issue-summary,.quality-proof-board,.quality-conversation-state,.quality-measure-grid{grid-template-columns:1fr}.quality-review-detail,.quality-issue-detail{padding:14px}.quality-review-detail>header,.quality-issue-detail>header{flex-direction:column}.quality-close-row{flex-direction:column;align-items:stretch}.quality-language-table{overflow-x:auto}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}:root{--gold:#cba141;--gold-dark:#8d681c;--shell:#171717;--rail:#1b1b1b;--surface:#fff;--soft:#f7f7f5;--text:#202020;--light-text:#fff;--muted:#6b6b68;--border:#d9d7d1;--display-font:Teko, "Arial Narrow", sans-serif;--body-font:Ubuntu, Arial, sans-serif}html,body,#root{width:100%;min-height:100%}body{color:var(--text);font-family:var(--body-font);background:#171717;overflow-x:hidden}button,textarea,input,select{font-family:inherit}.app-shell{width:100%;min-height:100vh;margin:0;padding:0}.site-preview{color:#fff;background:#171717;min-height:100vh}.brand{color:inherit;align-items:center;display:inline-flex}.brand img{object-fit:contain;width:224px;height:auto;display:block}.brand--compact img{width:91px}.site-header{z-index:5;background:linear-gradient(#080808d1,#0000);grid-template-columns:1fr auto 1fr;align-items:center;gap:42px;min-height:100px;padding:0 64px;display:grid;position:absolute;top:0;left:0;right:0}.site-header>a:first-child{width:-moz-fit-content;width:fit-content}.site-header nav{align-items:center;gap:38px;display:flex}.site-header nav a,.site-contact,.site-hero__content a{color:#fff;font-family:var(--display-font);letter-spacing:.1em;text-transform:uppercase;font-size:18px;font-weight:600;text-decoration:none}.site-header nav a:first-child{color:var(--gold)}.site-contact{color:#1c1c1c;background:var(--gold);justify-self:end;align-items:center;gap:22px;min-height:48px;padding:0 22px;display:inline-flex}.site-hero{background:linear-gradient(#0d0d0d7d,#0d0d0da8),url(/assets/safa-club-hero.webp) 50%/cover no-repeat;place-items:center;min-height:100vh;padding:124px 36px 70px;display:grid;position:relative}.site-hero__content{text-align:center;width:min(900px,100%)}.site-hero__content h1{color:var(--gold);font-family:var(--display-font);letter-spacing:.015em;text-transform:uppercase;margin:0;font-size:clamp(92px,12vw,174px);font-weight:600;line-height:.82}.site-hero__content>p{letter-spacing:.04em;max-width:780px;margin:48px auto 0;font-size:clamp(24px,2.35vw,34px);font-weight:300;line-height:1.45}.site-hero__content>div{justify-content:center;gap:22px;margin-top:50px;display:flex}.site-hero__content a{border:1px solid #ffffffb3;justify-content:space-between;align-items:center;gap:28px;min-width:190px;min-height:56px;padding:0 28px;display:inline-flex}.site-hero__content a:first-child{border-color:var(--gold);color:#1d1d1d;background:var(--gold)}.visitor-widget{right:max(22px, env(safe-area-inset-right));bottom:max(22px, env(safe-area-inset-bottom));z-index:1000;font-family:var(--body-font);position:fixed}.widget-panel{transform-origin:100% 100%;background:#f7f7f5;border:1px solid #0003;border-radius:8px;grid-template-rows:auto minmax(0,1fr);width:min(420px,100vw - 30px);height:min(720px,100dvh - 44px);animation:.22s ease-out both panel-open;display:grid;position:relative;overflow:hidden;box-shadow:0 28px 80px #0000004d,0 8px 24px #00000026}.widget-panel>*{min-width:0}.widget-header{z-index:6;border-bottom:3px solid var(--gold);color:#fff;background:#1b1b1b;justify-content:space-between;align-items:center;gap:8px;min-height:76px;padding:0 11px 0 16px;display:flex;position:relative;overflow:hidden}.widget-identity{flex:auto;align-items:center;gap:12px;min-width:0;display:flex}.widget-identity>span:last-child{min-width:0;overflow:hidden}.widget-identity strong,.widget-launcher strong{font-family:var(--display-font);letter-spacing:.04em;text-overflow:ellipsis;text-transform:uppercase;white-space:nowrap;font-size:18px;font-weight:600;line-height:1;display:block;overflow:hidden}.widget-identity small,.widget-launcher small{color:#ffffff9e;text-overflow:ellipsis;white-space:nowrap;align-items:center;gap:6px;margin-top:4px;font-size:9px;display:flex;overflow:hidden}.widget-identity small i,.widget-launcher small i{background:var(--gold);border-radius:50%;flex:0 0 6px;width:6px;height:6px;box-shadow:0 0 0 2px #cba14129}.widget-header__actions{flex:none;align-items:center;gap:3px;display:flex}.widget-header__actions button{color:#ffffffd1;cursor:pointer;background:0 0;border:0;justify-content:center;align-items:center;gap:5px;min-width:40px;min-height:44px;display:inline-flex}.widget-header__actions button:first-child{color:var(--gold);font-family:var(--display-font);letter-spacing:.05em;text-transform:uppercase;font-size:16px;font-weight:600}.widget-menu{z-index:8;background:#fff;border:1px solid #d5d2ca;border-radius:3px;width:225px;display:grid;position:absolute;top:68px;right:11px;overflow:hidden;box-shadow:0 16px 38px #0000002e}.widget-menu button{color:#2b2b2a;cursor:pointer;min-height:45px;font-family:var(--display-font);letter-spacing:.035em;text-align:left;text-transform:uppercase;background:#fff;border:0;border-bottom:1px solid #eceae5;padding:0 14px;font-size:15px;font-weight:600}.widget-menu button:hover{background:#faf4e6}.conversation{min-width:0;min-height:0;color:var(--text);background:#f7f7f5;grid-template-rows:minmax(0,1fr) 48px 61px auto;display:grid}.conversation__stream{scroll-behavior:smooth;scrollbar-color:#bda870 transparent;min-height:0;padding:18px 17px 28px;position:relative;overflow:hidden auto}.conversation__day{color:#72726f;font-family:var(--display-font);letter-spacing:.08em;text-transform:uppercase;align-items:center;gap:10px;margin:0 0 16px;font-size:13px;font-weight:600;display:flex}.conversation__day:before,.conversation__day:after{content:"";background:#dedbd3;flex:1;height:1px}.widget-welcome>article{border:1px solid #cba14199;border-left:5px solid var(--gold);color:#fff;background:#232323;border-radius:2px;padding:21px}.widget-welcome>article>span{background:var(--gold);width:100%;height:21px;margin-bottom:16px;display:block}.widget-welcome h1{max-width:315px;font-family:var(--display-font);letter-spacing:.015em;text-transform:uppercase;margin:0;font-size:31px;font-weight:600;line-height:1}.widget-welcome article p{color:#ffffffb8;margin:15px 0 0;font-size:12px;line-height:1.55}.widget-suggestions{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-top:10px;display:grid}.widget-suggestions button{color:#2a2a2a;cursor:pointer;min-width:0;min-height:47px;font-family:var(--display-font);letter-spacing:.025em;text-align:left;background:#fff;border:1px solid #d3d0c9;border-radius:2px;justify-content:space-between;align-items:center;gap:8px;padding:8px 11px;font-size:15px;font-weight:600;line-height:1;display:flex}.widget-suggestions button:hover{border-color:var(--gold);background:#faf4e6}.widget-privacy-copy{color:#6c6c69;margin:14px 3px 19px;font-size:10px;line-height:1.65}.widget-privacy-copy button{color:#725510;cursor:pointer;text-underline-offset:3px;background:0 0;border:0;padding:0;font-weight:700;text-decoration:underline;display:inline}.message{align-items:flex-start;gap:8px;margin:0 0 16px;animation:.18s ease-out message-in;display:flex;position:relative}.message--user{flex-direction:row-reverse}.message__avatar{color:#fff;background:var(--gold);width:28px;height:28px;font-family:var(--display-font);border:0;border-radius:2px;flex:0 0 28px;place-items:center;font-size:18px;font-weight:600;display:grid}.message--user .message__avatar{color:#242424;background:#e4e3df}.message__stack{gap:4px;min-width:0;max-width:calc(100% - 36px);display:grid}.message--user .message__stack{justify-items:end}.message__identity{color:#777773;text-align:left;flex-direction:row;align-items:center;gap:6px;display:flex}.message--user .message__identity{justify-content:flex-end}.message__identity strong,.message__identity time,.message__origin{font-size:9px;line-height:1.2}.message__identity strong{color:#454543;font-weight:700}.message__origin{color:#7a5c16;letter-spacing:.03em;text-transform:uppercase;background:0 0;border:0;padding:0;font-weight:700}.message__identity time{color:#8a8a86}.message__content{min-width:0}.message__content>p:first-child{color:#303030;white-space:pre-wrap;background:#fff;border:1px solid #deddd9;border-radius:2px 11px 11px;width:-moz-fit-content;width:fit-content;max-width:100%;margin:0;padding:11px 13px;font-size:12px;line-height:1.55;box-shadow:0 3px 9px #0000000a}.message--assistant .message__content>p:first-child{background:#fffdf8;border-color:#d9d3c5}.message--user .message__content>p:first-child{color:#fff;background:#292929;border-color:#292929;border-radius:11px 2px 11px 11px}.message__source,.message__sources{color:#6d6d69;margin:7px 0 0;font-size:9px}.message__sources{gap:4px;padding:0;list-style:none;display:grid}.message__sources a{color:#725510;text-underline-offset:2px;font-size:9px}.thinking{background:#fff;border:1px solid #deddd9;align-items:center;gap:5px;width:-moz-fit-content;width:fit-content;margin:0 0 14px 36px;padding:8px 10px;display:flex}.thinking>span:not(.sr-only){background:var(--gold);width:6px;height:6px}.thinking--slow{gap:4px}.thinking>span.thinking__copy{color:#666661;opacity:1;background:0 0;border-radius:0;width:auto;height:auto;margin-left:4px;font-size:11px;line-height:1.35;animation:none}.widget-persistent-actions{background:#fff;border-top:1px solid #deddd9;align-items:center;gap:3px;min-height:48px;padding:4px 10px;display:flex}.widget-persistent-actions button{color:#696965;cursor:pointer;min-height:40px;font-family:var(--display-font);letter-spacing:.035em;text-transform:uppercase;background:0 0;border:0;border-radius:2px;padding:0 8px;font-size:14px;font-weight:600}.widget-persistent-actions button:first-child{color:#725510}.widget-persistent-actions button:hover{background:#faf4e6}.composer{background:#fff;border-top:0;min-height:61px;padding:7px 12px 6px}.composer__row{grid-template-columns:minmax(0,1fr) 46px;align-items:end;gap:8px;display:grid}.composer textarea{resize:none;color:#222;background:#fff;border:1px solid #8b8b87;border-radius:2px;width:100%;min-height:46px;max-height:110px;padding:12px;font-size:16px;line-height:1.35}.composer textarea:focus{outline:3px solid var(--gold);outline-offset:1px;border-color:#735716;box-shadow:0 0 0 2px #1b1b1b}.composer__send{color:#fff;background:var(--gold);border:0;border-radius:2px;place-items:center;width:46px;min-width:46px;height:46px;min-height:46px;padding:0;display:grid}.composer__send:disabled{color:#8b8b87;background:#e8e7e3}.composer__error{margin:0 0 7px;padding:8px 10px;font-size:10px}.assistant-note{color:#6f6f6b;text-align:center;background:#fff;margin:0;padding:1px 14px 8px;font-size:9px}.widget-launcher{color:#fff;cursor:pointer;text-align:left;background:#1b1b1b;border:1px solid #cba141cc;border-radius:6px;grid-template-columns:86px 1fr auto;align-items:center;gap:13px;min-width:247px;min-height:64px;padding:8px 15px 8px 12px;display:grid;box-shadow:0 16px 38px #00000047}.widget-launcher:hover{background:#272727}.widget-launcher>span:last-child{color:var(--gold);font-size:17px}.widget-launcher__unread{color:#1b1b1b;background:var(--gold);min-width:26px;height:26px;box-shadow:0 0 0 2px var(--gold);border:2px solid #1b1b1b;border-radius:50%;place-items:center;font-size:13px;font-weight:800;line-height:1;display:grid}.visitor-widget button:focus,.visitor-widget a:focus,.privacy-modal button:focus,.visit-modal button:focus,.visit-modal a:focus,.visit-modal input:focus,.visit-modal textarea:focus{outline:3px solid var(--gold);outline-offset:3px;box-shadow:0 0 0 2px #1b1b1b}.visitor-widget.is-large-text .widget-identity small,.visitor-widget.is-large-text .widget-launcher small,.visitor-widget.is-large-text .message__identity strong,.visitor-widget.is-large-text .message__identity time,.visitor-widget.is-large-text .message__source,.visitor-widget.is-large-text .message__sources,.visitor-widget.is-large-text .message__sources a,.visitor-widget.is-large-text .assistant-note{font-size:11px}.visitor-widget.is-large-text .widget-welcome article p,.visitor-widget.is-large-text .message__content>p:first-child,.visitor-widget.is-large-text .widget-privacy-copy,.visitor-widget.is-large-text .thinking>span.thinking__copy{font-size:15px;line-height:1.6}.visitor-widget.is-large-text .widget-welcome h1{font-size:34px}.visitor-widget.is-large-text .widget-suggestions button,.visitor-widget.is-large-text .widget-persistent-actions button,.visitor-widget.is-large-text .widget-menu button{font-size:17px;line-height:1.15}.visitor-widget.is-large-text .composer textarea{font-size:19px}.privacy-modal{z-index:2200;-webkit-backdrop-filter:blur(7px);backdrop-filter:blur(7px);background:#141414ad;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.privacy-modal>section{color:#292927;background:#fff;border:1px solid #d7d3ca;border-radius:4px;width:min(100%,480px);padding:31px;position:relative;box-shadow:0 28px 80px #0000004d}.privacy-modal>section>button:first-child{color:#555;cursor:pointer;background:0 0;border:0;width:38px;height:38px;font-size:26px;position:absolute;top:14px;right:14px}.privacy-modal section>span{color:#725510;font-family:var(--display-font);letter-spacing:.08em;text-transform:uppercase;font-size:14px;font-weight:600}.privacy-modal h2{font-family:var(--display-font);text-transform:uppercase;margin:8px 40px 12px 0;font-size:32px;font-weight:600;line-height:1}.privacy-modal p,.privacy-modal li{color:#686864;font-size:13px;line-height:1.55}.privacy-modal ul{gap:7px;padding-left:20px;display:grid}.privacy-modal section>button:last-child{border:1px solid var(--gold-dark);color:#fff;background:var(--gold);cursor:pointer;width:100%;min-height:44px;font-family:var(--display-font);letter-spacing:.04em;text-transform:uppercase;border-radius:2px;font-size:17px;font-weight:600}.new-chat-modal__actions{grid-template-columns:1fr 1fr;gap:10px;margin-top:24px;display:grid}.new-chat-modal .new-chat-modal__actions button{color:#343431;cursor:pointer;min-height:48px;font-family:var(--display-font);letter-spacing:.035em;text-transform:uppercase;background:#fff;border:1px solid #b8b5ae;border-radius:2px;font-size:17px;font-weight:600}.new-chat-modal .new-chat-modal__actions button:last-child{border-color:var(--gold-dark);color:#1f1f1e;background:var(--gold)}.visit-modal{z-index:2100}.visit-panel,.handoff-panel{background:#fbfbf9;border-color:#d2cec4;border-radius:5px}.visit-panel>header,.handoff-panel>header{border-bottom:3px solid var(--gold);background:#1b1b1b}.visit-panel>header h2,.handoff-panel>header h2,.handoff-receipt h3{font-family:var(--display-font);letter-spacing:.02em;text-transform:uppercase;font-weight:600;line-height:1}.visit-panel>header h2,.handoff-panel>header h2{font-size:33px}.visit-panel>header button,.handoff-panel>header button,.visit-form input,.handoff-panel textarea,.visit-form>button,.visit-actions button,.handoff-receipt>button{border-radius:2px}.visit-form label,.visit-slots legend{font-family:var(--display-font);letter-spacing:.04em;font-size:15px;font-weight:600}.visit-form>button{font-family:var(--display-font);letter-spacing:.04em;text-transform:uppercase;font-size:18px;font-weight:600}.handoff-receipt__intro{color:#666662;margin:-11px 0 22px;font-size:13px;line-height:1.55}.handoff-progress{border-left:4px solid var(--gold);color:#2f2f2d;background:#faf4e6;margin:0;padding:12px 14px;font-weight:700}.whatsapp-handoff{border:1px solid var(--gold-dark);color:#1f1f1e;background:var(--gold);width:100%;min-height:48px;font-family:var(--display-font);letter-spacing:.04em;text-transform:uppercase;border-radius:2px;justify-content:space-between;align-items:center;gap:16px;margin-top:24px;padding:0 17px;font-size:19px;font-weight:600;text-decoration:none;display:flex}.handoff-receipt>.handoff-cancel{color:#575753;font-family:var(--display-font);text-transform:uppercase;background:0 0;border-color:#bdbab3;margin-top:8px;font-size:16px}.staff-modal{z-index:2600}@keyframes panel-open{0%{opacity:0;transform:translateY(14px)scale(.97)}to{opacity:1;transform:none}}@media (max-width:900px){.site-header{grid-template-columns:1fr auto;padding:0 28px}.site-header nav{display:none}}@media (max-width:640px){body.widget-open{overflow:hidden}.site-header{background:#fff;min-height:70px;padding:0 17px}.site-header .brand img{width:169px}.site-contact{min-width:38px;min-height:38px;padding:0;font-size:0}.site-contact span{color:#222;place-items:center;width:38px;height:38px;font-size:17px;display:grid}.site-hero{min-height:100vh;padding:112px 24px 60px}.site-hero__content h1{font-size:clamp(67px,22vw,92px);line-height:.9}.site-hero__content>p{margin-top:34px;font-size:23px}.site-hero__content>div{flex-direction:column;align-items:center;margin-top:44px}.site-hero__content a{width:min(220px,100%)}}@media (max-width:420px){.visitor-widget{inset:auto max(13px, env(safe-area-inset-right)) max(13px, env(safe-area-inset-bottom)) auto}.visitor-widget.is-open{inset:0}.widget-panel{border:0;border-radius:0;width:100vw;height:100dvh}.widget-header{min-height:calc(70px + env(safe-area-inset-top));padding-top:env(safe-area-inset-top)}.widget-identity .brand--compact img{width:82px}.widget-identity strong{font-size:16px}.widget-header__actions button:first-child{width:40px;padding:0}.widget-header__actions button:first-child span{display:none}.widget-menu{top:calc(64px + env(safe-area-inset-top))}.conversation{grid-template-rows:minmax(0,1fr) 48px 61px auto}.conversation__stream{padding:17px 14px 24px}.widget-welcome>article{padding:20px}.widget-welcome h1{font-size:29px}.widget-suggestions button{min-height:47px}.widget-persistent-actions{min-width:0;padding:4px 8px;overflow-x:auto}.widget-persistent-actions button{flex:none}.assistant-note{padding-bottom:max(8px, env(safe-area-inset-bottom))}.privacy-modal{padding:13px}.privacy-modal>section{padding:27px 22px 22px}.new-chat-modal__actions{grid-template-columns:1fr}.visit-modal{align-items:stretch}.visit-panel,.handoff-panel{border:0;border-radius:0;width:100vw;height:100dvh;max-height:none}.handoff-panel>header,.visit-panel>header{padding-top:max(22px, env(safe-area-inset-top))}}@media (max-width:380px),(max-height:620px){.widget-welcome>article{padding:16px}.widget-welcome h1{font-size:25px}.widget-suggestions{grid-template-columns:1fr}}body.widget-embed{background:0 0;min-width:0;overflow:hidden}body.widget-embed #root,.app-shell--embed{background:0 0;width:100%;height:100dvh;min-height:0;overflow:hidden}.app-shell--embed .visitor-widget{right:max(12px, env(safe-area-inset-right));bottom:max(12px, env(safe-area-inset-bottom))}.app-shell--embed .widget-panel{height:min(720px,100dvh - 24px)}@media (max-width:420px){.app-shell--embed .visitor-widget.is-open{inset:0}.app-shell--embed .widget-panel{height:100dvh}}